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Vavolo Website Review & Ratings + Vavolo Coupons

Vavolo: Products & Services

Vavolo.com is a division of Redismo Fine Products Ltd. Redismo is a registered company that specializes in exporting high quality cell phone accessories. Vavolo helps to import competitive car accessories from mainland China. Vavolo believes in developing and maintaining long-term relationship with their customers. It supplies latest car accessories at competitive prices. It provides expertise and professional service in understanding of the market.

Vavolo: Company Background

Redismo Fine Products LTD. is an electronics products trading company based in Hong Kong, with a branch office in Guangzhou, China. This company was established in 2004. Vavolo team consists of one sourcing manager, customer service/shipping specialist, sales manager, two persons for photography and four persons for packing. The website does not provide details regarding history and ownership.

Vavolo: Customer Feedback & Reviews

Vavolo is a division of the trading company Redismo Fine Products based in Hongkong. The website does not provide any detail of customer reviews. Customer reviews in Epinion shows some customers are happy, whereas some other customers are unhappy. One customer says “Fast, courteous and efficient in my case” by fishbio,Mar 13 '08. Another customer says, “Avoid this company - horrible!” by blackninja,Dec 27 '07

Vavolo: Business Credibility & Trustworthiness

Vavolo has become widely known both on and off the internet for its products over the years. Even if they are not BBB (Better Business Bureau) accredited, the company is widely known among the websites reviewing electronic products like Epinion. Main attraction of Vavolo appears to be lower price as generally indicated in reviews. This is because it is selling Chinese products which are considerably cheaper in the market.

Vavolo: Website Popularity & Google Ranking

Being an online business, Vavolo relies highly on bringing traffic to its website to boost its sales. Upon checking its traffic statistics in Alexa, results show that in the past month, it is ranked as #1,451,397 globally. Google PageRank gave Vavolo’s website a 3 out of 10 (with 10 being the highest). Their low ranking probably can be attributed to the fact that the company is focused more on the United States as their target market.

Vavolo: Social Media Presence

Their official website is generally informative and updated. All their products are listed. Contact particulars for various services are clearly given in their webpage “Contact us “.Their website is simple and easy to navigate. Their website does not appear to have any presence in any social media websites or any blogs.

Vavolo: Website Security & Safety

Upon running a Google diagnostic test on their official website, the results show that the website is currently not listed as suspicious. “Part of this site was listed for suspicious activity 4 time(s) over the past 90 days. Of the 133 pages we tested on the site over the past 90 days, 12 page(s) resulted in malicious software being downloaded and installed without user consent. The last time Google visited this site was on 2012-12-19, and the last time suspicious content was found on this site was on 2012-10-10. This site has not hosted malicious software over the past 90 days.”

Vavolo: Pricing & Packages

Their website mainly lists cell phone accessories, computer/laptop accessories, USB drives, game player accessories etc. Prices for these items are not readily indicated. To know the price, you have to log in and you have to give your requirements for which prices will be quoted. However, customer reviews in Epinion indicates customers are happy about price of products, shipping and delivery. One of the customers remarks,   “The shopping was easy. They had a data cable for my Samsung E-600 phone for just $14, and shipping costs only $4.50. The only minus is that they send a parcel from Hong Kong and they did not send me a confirmation of shipment. But despite of that I was kind of surprised that it took only 7 day for the shipment, the same as within US. And also their customer service kind of sucks since I did not received any reply regarding my question about the shipment.” It is found that customers are generally happy with price, shipping and delivery.

Vavolo: Shipping Rates & Policies

The company Redismo recommends shipping through Fedex and DHL with whom company has made agreement to get 35% discount. However customers can appoint their own shipping agents also. On going through independent customer reviews like Epinion, it has been found that customers are generally happy with shipping arrangements of this company.

Vavolo: Payment Methods Accepted

Regarding payment method, company’s policy is as given below.                                                                      

1. Payments can be made by Paypal, wire transfer (T/T) and Western Union.
2. For orders of MP3/MP4 players, Redismo strongly suggest clients to pay by wire transfer (T/T). If clients make the payment by Paypal, the lead time will be at least 14 days. Redismo reserves the right to reject Paypal payment in any circumstance.
3. Extra 3.25% of the total amount will be charged for Paypal payment.
4. Redismo reserves the right to approve any refund, return or replacement.”

Vavolo: Returns, Refunds & Exchange Policy

The company’s return/refund policy is as given here. “No return will be accepted without a Return Merchandise Authorization number (RMA number). Clients must obtain an RMA number from Redismo Sales Support Team and fill in an RMA form prior to returning any merchandise to Redismo. Please make sure the RMA number appears clearly on the shipping label or envelope, and include a copy of the RMA form. The RMA numbers are only valid for 21 days. It is very important for our clients to send the defective products back immediately. Clients are responsible for proper packaging of RMA returns. Redismo does not responsible for any damage or loss due to insufficient or improper packaging.”

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